Amsantedo OÜ Privacy Policy

This Privacy Policy maps out the legal framework for any personal data (“personal identifiable information” or “information”) applied by Amstantedo OÜ. registered at Harju maakond, Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145, Estonia (“Amsantedo”, “Company”, “we”, or “us”) provided by you (“Customer” or “user”). To provide you with the use of the website (the “Service”), data processing remains a necessary step to comply with, but not limited to, the Data Protection Act 1998 (“DPA”) as well as the General Data Protection Regulation (“GDPR”). This Policy intends to address any customer or visitor concerns regarding their data privacy and security and to emphasize the Company’s commitment to ensuring sufficient privacy safeguards are in place.

We ask that you read this Privacy Policy (“the Policy”) carefully as it contains information about how we collect information from you, what we do with it and how you can control our use of the information.

INFORMATION COLLECTION

We collect personally identifiable information from you in various circumstances. When you submit an account registration form on any platform (desktop or mobile) controlled by Amsantedo and complete a request for information, we may collect details such as your name, postal address, telephone numbers, email address, date of birth, and payment information. Additionally, during account setup, you will be required to create a unique username and password. This information is essential for accessing our services.

Furthermore, we may receive personally identifiable information when you use our products and services or through our business partners, including the browser and cookie data. Additionally, we collect your IP address and technical information related to the device you use to access our websites. It’s important to note that we do not collect personally identifiable information while you are browsing our site before logging in or submitting forms in the ‘contact us’ area. Our use of personally identifiable information is solely to fulfill your requests for information or to provide products and services. If you choose not to provide the requested information, we may be unable to offer our services to you.

Additionally, we monitor your website usage, tracking metrics such as page visits and the originating domain name of your internet service provider. This data helps us create aggregated or statistical profiles of our customers, ensuring individual identification remains confidential.»

INFORMATION USE

At Amsantedo, we handle information with utmost care, aiming to maintain the quality of our services while enhancing your overall experience. Our data collection and processing practices serve both your needs and our commitment to protection and improvement.

When you log into your account, Amsantedo may collect the following information:
1. Internet Communications and Website Visits: We maintain a record of all internet communications and track details of your visits to our websites.
2. Technical Details: This includes information related to your device, such as device identifiers and the browser you use to access our platforms.
3. Transaction Details: We record information about transactions you conduct on our site, including payments.
4. Communications: Any interactions you have with us or our employees—whether through calls, emails, or messages via our live chat service—are documented.
5. Location Information: We collect data related to your location, including your IP address.
6. Additional Submissions: Any extra information you provide through our website, such as comments or responses to quizzes and questionnaires, is also captured.

Additionally, third-party services assist us in evaluating whether to accept transactions from you. These assessments consider your chosen payment method and the devices you use to visit our website. By doing so, we safeguard your interests and our own, detecting any potential fraudulent or abusive activity based on historical patterns (e.g., reported identity theft or credit card fraud).

INFORMATION SHARING AND DISCLOSURE

At Amsantedo, we prioritize the security and confidentiality of your personally identifiable information. Rest assured that we do not sell this information to any third parties. However, there are specific circumstances under which we may share your information:
1. Consent: We will share your information only if you have provided explicit consent.
2. Service Provision: When necessary to provide the services you’ve requested, we may share relevant details.
3. Third-Party Services: In cases where external companies assist us in delivering requested services, we may share information with them.
4. Legal Obligations: We will respond to regulatory, court orders, or legal processes as required.
5. Terms Violation: If your actions on our website violate our terms or usage guidelines, we may share relevant information.

To fulfill your requests, we may transfer or store your personally identifiable information across different countries or jurisdictions. Internally, we manage and process this data as needed. By using our services, you implicitly consent to these practices.

Additionally, for quality assurance, we monitor and record all communications—whether written, phone-based, or via electronic mail. While we recommend avoiding personal information in emails (except for your name and username), any data transmitted to us is done so at your own risk.

ACCESS TO YOUR INFORMATION

As an individual, you have the right to request a copy of the information we process about you. In such cases, Amsantedo commits to promptly providing the requested information, ensuring a response within one month from the receipt of a valid request. However, there are specific considerations:
1. Reasonable Fee: If a request is deemed unfounded or excessive, Amsantedo reserves the right to charge a reasonable fee to cover administrative costs associated with providing the requested information.
2. Refusal: In exceptional circumstances, we may refuse to respond to requests that fall outside the scope of legal requirements.

Additionally, if you need to rectify any inaccuracies in your data, Amsantedo will address your request within one month and make the necessary adjustments.

MARKETING

At Amsantedo, we retain the right to process personal data for marketing purposes. In specific situations, we may share this information with our third-party partners to promote Amsantedo’s services and approved partner offerings to you.

When you create an account with us, we kindly request your consent to engage in marketing communications. However, if you have previously opted out of marketing materials from Amsantedo, we diligently ensure that you no longer receive promotional content. It’s important to note that this decision may impact your eligibility for certain promotions.

STORAGE OF PERSONAL DATA

At Amsantedo, we recognize that the data we collect from you may be transferred and stored outside the European Economic Area (EEA). Additionally, it may be processed by staff located outside the EEA who work for our suppliers or us. These staff members are involved in various tasks, including order fulfillment, payment processing, and customer support. By submitting your Personal Information, you implicitly agree to this transfer, storage, and processing. Rest assured that Amsantedo takes all reasonable steps to ensure your data is treated securely and in accordance with our privacy policy.

Some of our external third-party partners operate outside the EEA, necessitating the transfer of your Personal Information beyond these borders. To maintain a consistent level of protection, we implement the following safeguards:
1. European Commission Adequacy: We only transfer your Personal Information to countries that the European Commission has deemed to provide an adequate level of protection for personal data.
2. Specific Contracts: When utilizing certain service providers, we ensure they adhere to contracts approved by the European Commission. These contracts extend the same level of protection to your Personal Information as it enjoys within Europe.

However, it’s essential to recognize that transmitting information via the internet is not entirely secure. While we strive to safeguard your Personal Information, we cannot guarantee the absolute security of data transmitted to our site. Any such transmission occurs at your own risk. Once we receive your Personal Information, we employ strict procedures and security features to prevent unauthorized access.

Lastly, we retain your personal information for as long as necessary to fulfill the purpose for which it was collected. In some cases, we may retain it longer if it could be relevant to a legal claim or other legitimate purposes.

GENERAL INFORMATION

We retain the right to modify our Privacy Policy, which may involve changes to the purposes for processing your Personal Information. Should such adjustments be deemed necessary, the updated Privacy Policy will be posted on our website. By continuing to use the website, you implicitly accept these modifications.

In the event of material or substantial changes to this Privacy Policy, we will make reasonable efforts to notify you via email, notices on the website, or other agreed-upon communication channels.